- 专利标题: Call center interface
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申请号: US16422695申请日: 2019-05-24
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公开(公告)号: US10757254B1公开(公告)日: 2020-08-25
- 发明人: Stephen M. Ellis , Bipin Sahni , David Hatch , Shahid Razzaq
- 申请人: Wells Fargo Bank, N.A.
- 申请人地址: US CA San Francisco
- 专利权人: WELLS FARGO BANK, N.A.
- 当前专利权人: WELLS FARGO BANK, N.A.
- 当前专利权人地址: US CA San Francisco
- 代理机构: Walter Haverfield LLP
- 代理商 James J. Pingor
- 主分类号: H04M3/51
- IPC分类号: H04M3/51 ; G06F3/01 ; H04M3/523
摘要:
One or more embodiments of techniques or systems for intelligent data presentation are provided herein. Data can be presented on similar devices having different characteristics in different manners. For example, data may be rendered in a first manner on a first device having one monitor, the same data may be rendered in a second manner on a second device having two displays or a different display size. Financial information, sales data, banking information, etc. may be presented in a variety of ways based on capabilities or properties of a device accessing the information or data. Similarly, renderings may be selected based on interaction capabilities or interaction options a user may have with different renderings or presentations. In other embodiments, user interaction with an automated teller machine (ATM), call center, vehicle, or other interface can be based on device properties or device capabilities.
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