A process for improving situational awareness at an incident scene includes first receiving audio or video of a user and detecting, in one or both of the audio and video, an instruction directed to a crowd. A compliance metric associated with the instruction is then accessed and one or more available second cameras having a field of view that incorporates a current location of the crowd are identified. One or more video streams from the second cameras are received that include the crowd. From the one or more video streams, determinations are made that the crowd as a whole meets a minimum level of compliance with the instruction and that a level of compliance of a particular other user in the crowd has fallen below a threshold level of compliance. In response, a computing device performs a noncompliance action.