Invention Grant
- Patent Title: Communication frequency optimization
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Application No.: US16177271Application Date: 2018-10-31
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Publication No.: US10826852B2Publication Date: 2020-11-03
- Inventor: Zhao Jin , Shrestha Basu Mallick , Yacov Salomon , Kexin Xie , Sheng Loong Su , Todd Swardenski , Trent Albright , Armita Peymandoust , Michael Jones , Brian Brechbuhl , David Yourdon
- Applicant: salesforce.com, inc.
- Applicant Address: US CA San Francisco
- Assignee: salesforce.com, inc.
- Current Assignee: salesforce.com, inc.
- Current Assignee Address: US CA San Francisco
- Agency: Holland & Hart LLP
- Main IPC: H04L12/58
- IPC: H04L12/58 ; H04L29/08
Abstract:
A database server may receive or monitor user engagement metadata corresponding to a plurality of communication messages transmitted to the users. The database server analyzes the metadata to determine optimal transmission frequencies for digital communication messages based on engagement rates received in the user engagement metadata.
Public/Granted literature
- US20200137008A1 COMMUNICATION FREQUENCY OPTIMIZATION Public/Granted day:2020-04-30
Information query
