Invention Grant
- Patent Title: Computerized system and method for automatically transforming and providing domain specific chatbot responses
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Application No.: US16217195Application Date: 2018-12-12
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Publication No.: US10832008B2Publication Date: 2020-11-10
- Inventor: Siddhartha Banerjee , Prakhar Biyani , Kostas Tsioutsiouliklis
- Applicant: OATH INC.
- Applicant Address: US NY New York
- Assignee: OATH INC.
- Current Assignee: OATH INC.
- Current Assignee Address: US NY New York
- Agency: Greenberg Traurig, LLP
- Agent James J. DeCarlo
- Main IPC: G06F40/20
- IPC: G06F40/20 ; G06F40/35 ; H04L12/58 ; G06F40/205 ; G06F40/253 ; G06F40/284 ; H04L29/08

Abstract:
Disclosed are systems and methods for improving interactions with and between computers in content searching, generating, hosting and/or providing systems supported by or configured with personal computing devices, servers and/or platforms. The disclosure provides a computerized framework for automatically generating chatbot responses to produce domain-specific responses that mimic native styles unique to particular domains. The disclosed systems and methods construct domain-specific word-graphs based on account activity from specific domains and generate word-patterns. New words obtained from the patterns in the graph are introduced to transform the regular response. The graph is then pruned using data-driven thresholds in order to avoid spurious transformations, and paragraph vectors are also utilized to assign relevance scores to generated patterns such that only the patterns that are contextually similar to the original response (generic/regular response) are used. As result, the regular chatbot response is rewritten using an optimized set of patterns.
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Information query