Invention Grant
- Patent Title: Extraction of keywords for generating multiple search queries
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Application No.: US16140443Application Date: 2018-09-24
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Publication No.: US10853395B2Publication Date: 2020-12-01
- Inventor: Aditya Sakhuja , Pingping Xiu , Weiping Peng , Edgar Gerardo Velasco , Anjan Goswami
- Applicant: salesforce.com, inc.
- Applicant Address: US CA San Francisco
- Assignee: salesforce.com, inc.
- Current Assignee: salesforce.com, inc.
- Current Assignee Address: US CA San Francisco
- Agency: Haynes and Boone, LLP
- Main IPC: G06F16/33
- IPC: G06F16/33 ; G06F16/338 ; G06F16/35

Abstract:
A method is provided for providing a final result set to a user. In some embodiments, the method includes receiving from the user an input question directed to an organization belonging to a particular category. The method includes applying a plurality of rules to the input question, at least one rule being assigned a weight dependent on the particular category to which the organization belongs. The method further includes extracting, based on applying the plurality of rules, multiple collections of keywords and generating a plurality of search queries. Each search query includes a different collection of keywords. The method also includes submitting the plurality of search queries to a database and in response, receiving multiple result sets from the database. The method further includes in response to the input question, providing a final result including a subset of documents included in the multiple result sets to the user.
Public/Granted literature
- US20200097600A1 Extraction of Keywords for Generating Multiple Search Queries Public/Granted day:2020-03-26
Information query