Invention Grant
- Patent Title: Voice-activated events management system
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Application No.: US16135179Application Date: 2018-09-19
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Publication No.: US10885079B2Publication Date: 2021-01-05
- Inventor: Kevin Ota , Adam Drazic , Nicholas Howland , Rob Christensen , Karson Miller , Jo Chan , Takashi Arai
- Applicant: salesforce.com, inc.
- Applicant Address: US CA San Francisco
- Assignee: salesforce.com, inc.
- Current Assignee: salesforce.com, inc.
- Current Assignee Address: US CA San Francisco
- Agency: Sterne, Kessler, Goldstein & Fox P.L.L.C.
- Main IPC: G06F16/00
- IPC: G06F16/00 ; G06F16/332 ; G06F16/9535

Abstract:
Disclosed herein are system, method, and computer program product embodiments for providing voice-activated events management. An embodiment operates by receiving an audio-formatted query through an application associated with an event. A first user ID, registered with the event, is determined to be associated with the mobile device. It is determined whether the query is an event query or a user query based on one or more keywords. Based on the determination that the query is either the event query or the user query, the answer to the event query is determined from data retrieved over a network, or the answer to the user query is determined from the locally stored data at the mobile device. The determined answer to the query is provided via the application operating on the mobile device.
Public/Granted literature
- US20200089805A1 Voice-Activated Events Management System Public/Granted day:2020-03-19
Information query