Invention Grant
- Patent Title: Categorized social opinions as answers to questions
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Application No.: US15814286Application Date: 2017-11-15
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Publication No.: US10891339B2Publication Date: 2021-01-12
- Inventor: Susan M. Cox , Janani Janakiraman , Nadiya Kochura , Fang Lu
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Garg Law Firm, PLLC
- Agent Rakesh Garg; Noah Sharkan
- Main IPC: G06F16/95
- IPC: G06F16/95 ; G06F16/951 ; G06Q50/00

Abstract:
A question is analyzed to determine a set of categories, a category corresponding to a type of possible answers responsive to the question. A set of opinions is extracted from social media data. Each opinion is from a corresponding responder on a social media platform to which the question is sent. An opinion from the set of opinions is categorized into a category from the set of categories. A strength of the opinion is computed using a subset of a set of strength parameters. The opinion is ranked according to the strength of the opinion. The opinion, the strength, and the category are presented in a filterable presentation.
Public/Granted literature
- US20180314760A1 CATEGORIZED SOCIAL OPINIONS AS ANSWERS TO QUESTIONS Public/Granted day:2018-11-01
Information query