A computer-implemented method includes obtaining a training data set including a plurality of training examples. The method includes generating, for each training example, multiple feature vectors corresponding, respectively, to multiple feature types. The method includes applying weighting factors to feature vectors corresponding to a subset of the feature types. The weighting factors are determined based on one or more of: a number of training examples, a number of classes associated with the training data set, an average number of training examples per class, a language of the training data set, a vocabulary size of the training data set, or a commonality of the vocabulary with a public corpus. The method includes concatenating the feature vectors of a particular training example to form an input vector and providing the input vector as training data to a machine-learning intent classification model to train the model to determine intent based on text input.