A hand-washing monitoring method includes: establishing remote connection with a hand-washing device; acquiring usage information of the hand-washing device based on the remote connection; outputting hand-washing statistical data according to the acquired usage information. A connection can be established between the terminal and the hand-washing device, through the connection, the terminal can remotely acquire usage situations of the hand-washing device monitor hand-washing actions of the user of the hand-washing device in real time according to the usage situations of the hand-washing device, and supervise the hand-washing situations of the user of the hand-washing device.