Invention Grant
- Patent Title: Database systems and methods for conversation-driven dynamic updates
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Application No.: US16368238Application Date: 2019-03-28
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Publication No.: US11016722B2Publication Date: 2021-05-25
- Inventor: Alan Cardel Molina , Carlos Enrique Mogollan Jimenez , Chaitanya Malla
- Applicant: salesforce.com, inc.
- Applicant Address: US CA San Francisco
- Assignee: salesforce.com, inc.
- Current Assignee: salesforce.com, inc.
- Current Assignee Address: US CA San Francisco
- Agency: LKGlobal | Lorenz & Kopf, LLP
- Main IPC: G06F3/048
- IPC: G06F3/048 ; G06F3/16 ; G06F16/248 ; G06F16/2455 ; G06F3/0484

Abstract:
Computing systems, database systems, and related conversational updating methods are provided for dynamically updating graphical user interfaces responsive to conversational user inputs received via a chatbot or other conversational interactions with a user. One method involves receiving a conversational user input from a conversation session graphical user interface display presented at a client device, identifying a desire to perform an action with respect to a database component based on the conversational user input, creating a database entry corresponding to the conversational user input, obtaining data corresponding to the conversational user input from a database communicatively coupled to the server, and providing an update to a second graphical user interface display at the client device in response to the conversational user input, wherein the update is influenced by the data corresponding to the conversational user input obtained from the database and reflects the desired action with respect to the database component.
Public/Granted literature
- US20200097247A1 DATABASE SYSTEMS AND METHODS FOR CONVERSATION-DRIVEN DYNAMIC UPDATES Public/Granted day:2020-03-26
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