An information processing method and device for simplifying the operation process. The method comprises: in a process of performing interaction via a pre-configured messaging mode, acquiring interaction information sent by an opposite end; determining a preset triggering condition that matches the interaction information through analysis, and acquiring corresponding display information; and recommending the display information corresponding to the matched preset triggering condition. The information that the user may be interested in during the interaction process is directly recommended and displayed, such that the operation process is simplified, and the efficiency is improved.