A method for achieving remote access to a voice assistant suitable for setting up telephone communications with a communication terminal via a telecommunications network. The method includes: setting up a first communication with a caller terminal; obtaining, via the set-up communication, a datum identifying the voice assistant; transmitting a setup message for setting up a second communication to the identified voice assistant, the message containing at least one parameter suitable for activating a remote operating mode of the voice assistant; and connecting the first and second communications.