Techniques are described for providing an IT and security operations mobile application for managing IT and security operations instances of an IT and security operations application via a mobile device. The IT and security operations mobile application can be linked to the IT and security operations application to enable the IT and security operations application to send messages (e.g., notifications, alerts, action requests, etc.) related the occurrences of incidents/events in an IT environment, such as security-related incident, that can impact the operation of the IT environment. The IT and security operations mobile application enables a user to respond to the messages by initiating actions that are sent to the IT and security operations application for executing within the IT environment.