A communication system (100) formed of a radio management system (104) interoperates with a radio management codeplug database (106) and a confusability analyzer (108) for the creation and storage of voice recognition target strings for uploading to one or more land mobile portable radios (110) prior to field-deployment. Once the radios are deployed to the field, unrecognized voice command entries are determined, stored locally at the portable radio, and uploaded to cloud based storage (122). Analysis of the cloud based data is performed through a voice control analytics engine (124) to detect patterns associated with the unrecognized voice commands. The unrecognized voice command pattern is processed though a resolution action engine (126) to generate one or more resolution actions for the pattern.