A method operates a hearing instrument that is worn in or at the ear of a user. The method includes capturing a sound signal from an environment of the hearing instrument; analyzing the captured sound signal to recognize own-voice intervals, in which the user speaks, and foreign-voice intervals, in which at least one different speaker speaks; and determining, from the recognized own-voice intervals and foreign-voice intervals, at least one turn-taking feature. From the at least one turn-taking feature a measure of the sound perception by the user is derived. Predefined action for improving the sound perception is taken if the measure or the at least one turn-taking feature fulfill a predefined criterion.