A washing machine control method is provided. A washing machine has a remote control function. After the washing machine is powered off and then restarted, the remote control function is controlled to be enabled/disabled according to an unlocked/locked state of a door lock. The washing machine control method is applicable to the field of Internet of Things (Internet of Things) washing machines, and may effectively guarantee the safety of an Internet of Things washing machine in remote control and avoid occurrence of safety accidents. Meanwhile, a washing machine using the washing machine control method is further disclosed.