Invention Grant
- Patent Title: System and method for enhancing trust for person-related data sources
-
Application No.: US16706994Application Date: 2019-12-09
-
Publication No.: US11223656B2Publication Date: 2022-01-11
- Inventor: Tyler Ziemann , Harish Peri , Atul Singh
- Applicant: salesforce.com, inc.
- Applicant Address: US CA San Francisco
- Assignee: salesforce.com, inc.
- Current Assignee: salesforce.com, inc.
- Current Assignee Address: US CA San Francisco
- Agency: Butzel Long
- Agent Donald J. Lecher
- Main IPC: H04L29/06
- IPC: H04L29/06

Abstract:
The technology disclosed relates to enhancing trust for person-related data sources by tracking person-related sources using trust objects that hold trust metadata. In particular, it relates to generating trust-enhanced data by appending trust metadata to social media content and other business-to-business entities, and further using the trust-enhanced data to develop social engagement models based on customer preferences. The trust metadata described includes names, interface categories and origins of the person-related data sources along with customer engagement preferences and connection types.
Information query