Invention Grant
- Patent Title: Systems and methods for technical support of continuous analyte monitoring and sensor systems
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Application No.: US15805677Application Date: 2017-11-07
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Publication No.: US11295855B2Publication Date: 2022-04-05
- Inventor: Andrew Attila Pal , Leif N. Bowman , Eric Cohen , Basab Dattaray , Edward Day , Apurv Ullas Kamath , Aarthi Mahalingam , Dana Minor , Scott A. Moss , Neil Puri , Eli Reihman , Conrad Woods , Laurie L. Berg , Jorge Valdes
- Applicant: DexCom, Inc.
- Applicant Address: US CA San Diego
- Assignee: DexCom, Inc.
- Current Assignee: DexCom, Inc.
- Current Assignee Address: US CA San Diego
- Agency: Patterson + Sheridan, LLP
- Main IPC: G16H40/40
- IPC: G16H40/40 ; G06F16/951 ; G16H40/67 ; A61B5/145 ; A61B5/00 ; G16H50/30
Abstract:
Disclosed are systems and methods for providing automated or semi-automated technical support for patients using medical devices, such as continuous glucose monitoring systems. Disclosed embodiments of automated tech support system include collection and storage of copies of streams of medical device data on multiple servers, analysis and comparison of data streams, remote tech support initiation and usage of the automated tech support system for providing improved products and services by storing and analyzing historical tech support data.
Public/Granted literature
- US20180129784A1 SYSTEMS AND METHODS FOR TECHNICAL SUPPORT OF CONTINUOUS ANALYTE MONITORING AND SENSOR SYSTEMS Public/Granted day:2018-05-10
Information query
