- Patent Title: Spoken language quality automatic regression detector background
-
Application No.: US16585988Application Date: 2019-09-27
-
Publication No.: US11302312B1Publication Date: 2022-04-12
- Inventor: Ajay Soni , Xi Chen , Jingqian Zhao , Liu Yang , Prathap Ramachandra , Ruiqi Luo
- Applicant: Amazon Technologies, Inc.
- Applicant Address: US WA Seattle
- Assignee: Amazon Technologies, Inc.
- Current Assignee: Amazon Technologies, Inc.
- Current Assignee Address: US WA Seattle
- Agency: Knobbe, Martens, Olson & Bear, LLP
- Main IPC: G10L15/07
- IPC: G10L15/07 ; G10L15/06 ; G10L15/18

Abstract:
A new model is introduced into a particular domain that receives a routing of a dialog from a speech processing component. A method associated with the model includes running a set of test utterances through the speech processing component that enables a spoken language dialog with a user to establish a base line score associated with processing for the set of test utterances. The speech processing component determines an intent of the user and routes the spoken language dialog to a network-based domain based on the intent. The method includes establishing an automatic test run of the set of test utterances to obtain a current score and, when a threshold associated with a difference between the current score and the base line score is breached, switching, at the network-based domain, from the false accept detection model to a second model.
Information query