Invention Grant
- Patent Title: System and method for managing an automated voicemail
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Application No.: US16529369Application Date: 2019-08-01
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Publication No.: US11302335B2Publication Date: 2022-04-12
- Inventor: Richard Breuer , Thomas Moser , Christoph Gilles , Hans Haustetter
- Applicant: NUANCE COMMUNICATIONS, INC.
- Applicant Address: US MA Burlington
- Assignee: NUANCE COMMUNICATIONS, INC.
- Current Assignee: NUANCE COMMUNICATIONS, INC.
- Current Assignee Address: US MA Burlington
- Main IPC: G10L17/00
- IPC: G10L17/00 ; H04M1/27 ; G10L17/26 ; H04M3/533 ; G10L17/24

Abstract:
A system, method and computer-readable storage device are disclosed signing a voicemail and confirming an identity of the speaker. A method includes receiving a request to verify a speaker associated with a communication to a recipient, receiving first data from the speaker in connection with the communication, accessing second data associated with the speaker to verify the speaker, determining whether a match exists between the first data and the second data to yield a determination, retrieving a communication address of the recipient, generating a notification for the recipient, wherein the notification reports on the determination and transmitting the notification to the recipient at the communication address.
Public/Granted literature
- US20210037128A1 SYSTEM AND METHOD FOR MANAGING AN AUTOMATED VOICEMAIL Public/Granted day:2021-02-04
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