- 专利标题: Selectively routing emergency calls between a public safety answering point (PSAP) and in-field first responders
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申请号: US17181930申请日: 2021-02-22
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公开(公告)号: US11330104B1公开(公告)日: 2022-05-10
- 发明人: Scott J. Pappas , Francois Cregheur , Chantal Levert , Steve Mardakis
- 申请人: MOTOROLA SOLUTIONS, INC.
- 申请人地址: US IL Chicago
- 专利权人: MOTOROLA SOLUTIONS, INC.
- 当前专利权人: MOTOROLA SOLUTIONS, INC.
- 当前专利权人地址: US IL Chicago
- 代理机构: Michael Best & Friedrich LLP
- 主分类号: H04M3/51
- IPC分类号: H04M3/51
摘要:
Systems and methods for selectively routing emergency calls between public safety answering points and in-field first responders. One example method includes determining one or both of an identity and a location of an emergency caller. The method includes retrieving, based on the identity and/or the location, active incident information identifying one or more active incidents associated with the identity and/or the location. The method includes identifying identities and/or locations of one or more in-field first responders associated with the one or more active incidents and comparing the identity and/or location of the emergency caller to the identities and/or locations of the in-field first responders associated with the active incidents. When a match is found based on the comparison, the emergency call is routed to one of the matching in-field first responders and not to the PSAP. When a match is not found, the emergency call is routed to the PSAP.
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