Invention Grant
- Patent Title: Bot builder dialog map
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Application No.: US15885396Application Date: 2018-01-31
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Publication No.: US11334785B2Publication Date: 2022-05-17
- Inventor: George Hu , Arvind Krishnan , Justin Maguire, III
- Applicant: salesforce.com, inc.
- Applicant Address: US CA San Francisco
- Assignee: salesforce.com, inc.
- Current Assignee: salesforce.com, inc.
- Current Assignee Address: US CA San Francisco
- Agency: Sterne, Kessler, Goldstein & Fox P.L.L.C.
- Main IPC: G06N5/02
- IPC: G06N5/02 ; G06N3/00 ; G06N5/04 ; H04L51/02 ; G06F16/901 ; G06F3/0482

Abstract:
This disclosure relates to tools to facilitate the configuration of interactive agents, sometimes referred to as bots, chatbots, virtual robots, or talkbots. Specifically, the disclosure relates to the provision of a map view visualization of an interactive agent. The map view can display a complexity indicator or usage percentage for each dialog and provide an easy mechanism for creation of new dialogs, actions, parameters, rules, and logic.
Public/Granted literature
- US20190138879A1 BOT BUILDER DIALOG MAP Public/Granted day:2019-05-09
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