Invention Grant
- Patent Title: Identifying customization changes between instances
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Application No.: US16741083Application Date: 2020-01-13
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Publication No.: US11366656B2Publication Date: 2022-06-21
- Inventor: Ivan Garay , Royce Davis , Clint Sowada
- Applicant: ServiceNow, Inc.
- Applicant Address: US CA Santa Clara
- Assignee: ServiceNow, Inc.
- Current Assignee: ServiceNow, Inc.
- Current Assignee Address: US CA Santa Clara
- Agency: Fletcher Yoder PC
- Main IPC: G06F9/44
- IPC: G06F9/44 ; G06F9/455 ; G06F9/445 ; G06F8/71 ; G06F16/23 ; G06F8/658 ; G06Q10/06

Abstract:
A system, method, and non-transitory computer-readable storage medium for identifying customization changes have been disclosed. The system comprises a processor and a memory that includes instructions executable by the processor to cause the system to identify a baseline script of a plurality of baseline scripts from a baseline instance that corresponds to a custom script of a plurality of custom scripts from a customized instance. The customized instance is a customized version of the baseline instance. The instructions are executable to cause the system to compare the baseline script to the custom script to identify one or more changes between the baseline script and the custom script, to determine an amount of change using the one or more identified changes, and to generate a graphical user interface that includes an identifier of the baseline script, an identifier of the custom script, and a graphical indication of the amount of change.
Public/Granted literature
- US20200225939A1 IDENTIFYING CUSTOMIZATION CHANGES BETWEEN INSTANCES Public/Granted day:2020-07-16
Information query