Invention Grant
- Patent Title: Enhancing employee engagement using intelligent workspaces
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Application No.: US16387055Application Date: 2019-04-17
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Publication No.: US11386441B2Publication Date: 2022-07-12
- Inventor: Anuj Magazine , Praveen Raja Dhanabalan , Anudeep Athlur
- Applicant: Citrix Systems, Inc.
- Applicant Address: US FL Fort Lauderdale
- Assignee: Citrix Systems, Inc.
- Current Assignee: Citrix Systems, Inc.
- Current Assignee Address: US FL Fort Lauderdale
- Agency: Foley & Lardner LLP
- Main IPC: G06Q30/02
- IPC: G06Q30/02 ; H04L67/50

Abstract:
A machine learning system may monitor usage of network or hosted resources by users or employees, and may dynamically generate short or “micro” surveys for immediate presentation. These surveys may be aggregated and analyzed by the machine learning system, reducing delays of responses. As a result, engagement may be measured in real-time or near real-time, actionable insights generated, and responsive actions taken. The machine learning system may monitor various interactions of users or employees with a virtual or hosted environment or workspace, including connections to virtual machines, remote desktop applications, SaaS applications, web applications, or other such entities, as well as environmental characteristics such as network location and/or quality.
Public/Granted literature
- US20200334698A1 ENHANCING EMPLOYEE ENGAGEMENT USING INTELLIGENT WORKSPACES Public/Granted day:2020-10-22
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