Provided are a mediation method and a computer-readable recording medium. A mediation method according to an example embodiment of the present disclosure includes establishing one video call session between a plurality of terminals, receiving videos obtained from each of the plurality of terminals, analyzing characteristics of the video call session, and in response to the analysis result, determining respective qualities of videos to be transmitted to each of the plurality of terminals. The plurality of terminals includes one host terminal and at least one guest terminal.