- 专利标题: System and method for troubleshooting abnormal behavior of an application
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申请号: US16730043申请日: 2019-12-30
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公开(公告)号: US11526422B2公开(公告)日: 2022-12-13
- 发明人: Eynan Drori , Sudhir Sangra
- 申请人: BMC Software, Inc.
- 申请人地址: US TX Houston
- 专利权人: BMC Software, Inc.
- 当前专利权人: BMC Software, Inc.
- 当前专利权人地址: US TX Houston
- 代理机构: Brake Hughes Bellermann LLP
- 优先权: IN201941046842 20191118
- 主分类号: G06F11/00
- IPC分类号: G06F11/00 ; G06F11/36 ; G06F16/23
摘要:
A method for troubleshooting abnormal behavior of an application hosted on a networked computer system. The method may be implemented by a root cause analyzer. The method includes tracking a single application performance metric across all the clients of an application hosted on a networked computer system and analyzing an aggregated application based on the single application metric. The method involves determining outlier client attributes associated with an abnormal transaction of the application and ranking the outlier client attributes based on comparisons of historical and current abnormal transactions. The method associates one or more of the ranked outlier client attributes with the root cause of the current abnormal transaction. Association rule learning is used to associate one or more of the ranked outlier client attributes with the root cause.
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