- 专利标题: Processing order experience data across multiple data structures
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申请号: US16173002申请日: 2018-10-29
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公开(公告)号: US11537970B2公开(公告)日: 2022-12-27
- 发明人: Aditya Aggarwal , Abhishek Mishra
- 申请人: EMC IP Holding Company LLC
- 申请人地址: US MA Hopkinton
- 专利权人: EMC IP Holding Company LLC
- 当前专利权人: EMC IP Holding Company LLC
- 当前专利权人地址: US MA Hopkinton
- 代理机构: Ryan, Mason & Lewis, LLP
- 主分类号: G06Q10/06
- IPC分类号: G06Q10/06 ; G06Q30/00 ; G06Q30/02
摘要:
Methods, apparatus, and processor-readable storage media for processing order experience data across multiple data structures are provided herein. An example computer-implemented method includes processing data, obtained from a first set of data structures, pertaining to orders placed with an enterprise, wherein the first set of data structures contains data associated with distinct portions of order transactions; extracting information pertaining to pre-defined attributes from the processed data and processing the extracted information into a second set of data structures; calculating order experience scores for the orders by applying at least one algorithm to the extracted information in the second set of data structures; generating at least one benchmark order experience value, wherein each benchmark order experience value is based at least in part on the calculated order experience scores; and performing operations related to order experience within the enterprise based at least in part on the benchmark order experience values.
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