Embodiments of information handling systems (IHSs) and methods are provided herein for managing tickets based on contextual information and ticket management policy. Although not strictly limited to such, the embodiments disclosed herein may be used to manage tickets, which are issued by a network authentication service and stored within a key store of an IHS. In one embodiment, tickets are managed by receiving user presence information and system state information, comparing the user presence information and system state information to policies contained within a ticket management policy database, and performing one or more actions specified in the policies if the user presence information or the system state information is not compliant with at least one of the policies. The one or more actions specified in the policies may include actions for managing the tickets stored within the key store and/or actions for controlling a power state of the IHS.