Invention Grant
- Patent Title: Systems and methods for response selection in multi-party conversations with dynamic topic tracking
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Application No.: US17014458Application Date: 2020-09-08
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Publication No.: US11580975B2Publication Date: 2023-02-14
- Inventor: Weishi Wang , Shafiq Rayhan Joty , Chu Hong Hoi
- Applicant: salesforce.com, inc.
- Applicant Address: US CA San Francisco
- Assignee: salesforce.com, inc.
- Current Assignee: salesforce.com, inc.
- Current Assignee Address: US CA San Francisco
- Agency: Haynes and Boone LLP
- Main IPC: G10L15/22
- IPC: G10L15/22 ; G10L15/16 ; G10L15/18 ; G10L15/06 ; G10L15/02 ; G06K9/62

Abstract:
Embodiments described herein provide a dynamic topic tracking mechanism that tracks how the conversation topics change from one utterance to another and use the tracking information to rank candidate responses. A pre-trained language model may be used for response selection in the multi-party conversations, which consists of two steps: (1) a topic-based pre-training to embed topic information into the language model with self-supervised learning, and (2) a multi-task learning on the pretrained model by jointly training response selection and dynamic topic prediction and disentanglement tasks.
Public/Granted literature
- US20210375280A1 SYSTEMS AND METHODS FOR RESPONSE SELECTION IN MULTI-PARTY CONVERSATIONS WITH DYNAMIC TOPIC TRACKING Public/Granted day:2021-12-02
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