Invention Grant
- Patent Title: Customer experience
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Application No.: US15721069Application Date: 2017-09-29
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Publication No.: US11593865B2Publication Date: 2023-02-28
- Inventor: Nicholas John Foster , Carsten Schwesig
- Applicant: X Development LLC
- Applicant Address: US CA Mountain View
- Assignee: X Development LLC
- Current Assignee: X Development LLC
- Current Assignee Address: US CA Mountain View
- Agency: Fish & Richardson P.C.
- Main IPC: G06Q30/00
- IPC: G06Q30/00 ; G06Q30/0601

Abstract:
Techniques for improving a customer experience include presenting a selectable component to a user through a graphical user interface of a computing device that is communicably coupled to a server system through a network, the selectable component particularly associated with the user, the server system associated with a vendor and including a plurality of vendor product descriptions; receiving an activation of the selectable component from the user; based on the activation, identifying a plurality of profile data associated with the user; culling the plurality of vendor product descriptions to generate, based on the plurality of profile data, a subset of vendor product descriptions from the plurality of vendor product descriptions; and presenting the subset of vendor product descriptions to the user through the graphical user interface.
Public/Granted literature
- US20190102827A1 CUSTOMER EXPERIENCE Public/Granted day:2019-04-04
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