An electronic apparatus includes a communication interface; a memory storing a control code information of a content providing apparatus; and at least one processor configured to: based on repeatedly receiving, from a remote controller, a control signal for changing a volume value of the electronic apparatus more than a threshold number of times through the communication interface, obtain state information of the content providing apparatus, identify a current volume value of the content providing apparatus or a state of the content providing apparatus, based on the state information, and based on the current volume value of the content providing apparatus being less than or equal to a threshold value or the content providing apparatus being in a mute state, control the communication interface to transmit a control signal to change the volume value of the content providing apparatus to the remote controller based on the stored control code information.