- 专利标题: Systems and methods for a metadata driven integration of chatbot systems into back-end application services
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申请号: US16598901申请日: 2019-10-10
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公开(公告)号: US11637792B2公开(公告)日: 2023-04-25
- 发明人: Jeevan Selvan Job John , Mudit Gupta , Aswin Jose
- 申请人: Oracle International Corporation
- 申请人地址: US CA Redwood Shores
- 专利权人: Oracle International Corporation
- 当前专利权人: Oracle International Corporation
- 当前专利权人地址: US CA Redwood Shores
- 代理机构: Kilpatrick Townsend & Stockton LLP
- 优先权: IN201941015683 20190419
- 主分类号: G06F9/44
- IPC分类号: G06F9/44 ; G06F3/0484 ; H04L12/58 ; H04L51/02 ; H04L51/046 ; H04L67/133
摘要:
The present disclosure generally relates to systems and methods for efficiently and dynamically integrating a chatbot into an application service. More specifically, the present disclosure relates to systems and methods that dynamically build custom components that enable the chatbot to communicate and facilitate the use of the application service directly from the chatbot application. Accordingly, the systems and methods described herein provide the benefit of integrating the chatbot application into an application service without having the application developer write code for the integration, thereby enhancing the computational efficiency of the integration and the reliability of the application service when new services or service functionality are added or modified.
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