Embodiments relate to a closed loop communication system. The system can include a consumer mobile device configured with a mobile application to identify its load consumption pattern and communicate the identified load consumption pattern to a utility device. The mobile device also sets a limit for maximum energy consumption through the mobile application. The system can also include the utility device that receives the identified load consumption pattern, and configured to send a short message service (SMS) alert to the mobile device to alert the mobile device to read meter energy consumption reading from energy meter and share with utility device due to direct connection failure with an energy meter. The system can also include an energy meter configured to communicate with the utility device, wherein the utility device attempts to receive the meter energy consumption reading from the energy meter.