The application discloses a service information processing method, apparatus, device, and computer storage medium, relating to the technical field of cloud computing. The specific implementation scheme is: sending polling information to a target process of a service running in a container according to a set time interval, wherein the target process is one of a plurality of processes running in the container; receiving reply information returned by the target process in response to the polling information; and obtaining the survival status of the target process according to the reply information.