Invention Grant
- Patent Title: Root cause analysis of logs generated by execution of a system
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Application No.: US17575014Application Date: 2022-01-13
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Publication No.: US11663070B2Publication Date: 2023-05-30
- Inventor: Siddharth Srivastava
- Applicant: salesforce.com, inc.
- Applicant Address: US CA San Francisco
- Assignee: Salesforce, Inc.
- Current Assignee: Salesforce, Inc.
- Current Assignee Address: US CA San Francisco
- Agency: Fenwick & West LLP
- Main IPC: G06F11/00
- IPC: G06F11/00 ; G06F11/07 ; G06F11/34

Abstract:
A system stores logs representing events that occur in the system based on executable instructions executed by the system, for example, by processes executing within the system or by applications. The system analyzes the logs to determine the root cause of the error or event that resulted in generation of the log. The system clusters logs to determine clusters of logs. The system analyzes logs of each cluster to determine a root cause of errors resulting in logs belonging to the cluster. For any new error log that is received, the system determines the cluster to which the error log belongs and takes action based on the root cause associated with the cluster, for example, sending an alert message or performing automatic remediation.
Public/Granted literature
- US20220206886A1 ROOT CAUSE ANALYSIS OF LOGS GENERATED BY EXECUTION OF A SYSTEM Public/Granted day:2022-06-30
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