- 专利标题： Conversational systems content related to external events
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申请号： US17475555申请日： 2021-09-15
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公开(公告)号： US11677692B2公开(公告)日： 2023-06-13
- 发明人: Paulo Rodrigo Cavalin , Ana Paula Appel , Renato Luiz de Freitas Cunha , Bruno Silva
- 申请人： International Business Machines Corporation
- 申请人地址： US NY Armonk
- 专利权人： International Business Machines Corporation
- 当前专利权人： International Business Machines Corporation
- 当前专利权人地址： US NY Armonk
- 代理机构： Scully, Scott, Murphy & Presser, P.C.
- 代理商 Anthony Mauricio Pallone
- 主分类号： G06F15/16
- IPC分类号： G06F15/16 ; H04L51/02 ; G06F11/34 ; G06F40/35 ; G06F18/214 ; G06F18/23213
摘要：
Chatbot logs can be received. The chatbot logs can be clustered or classified into clusters of potential intents. Trending topics can be detected by analyzing at least social media content. Semantic similarities between the potential intents and the trending topics can be computed. Based on the computed semantic similarities, at least one of the potential intents to at least one of the trending topics can be correlated. Training of the chatbot using the chatbot logs associated with the correlated potential intent can be triggered.
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