An AI apparatus includes a microphone to acquire speech data including multiple languages, and a processor to acquire text data corresponding to the speech data, determine a main language from languages included in the text data, acquire a translated text data obtained by translating a text data portion, which has a language other than the main language, in the main language, acquire a morpheme analysis result for the translated text data, extract a keyword for intention analysis from the morpheme analysis result, acquire an intention pattern matched to the keyword, and perform an operation corresponding to the intention pattern.