Arrangements involving a multi-tenant network management system are presented. A first virtual wireless network can be operated as part of a wireless network. The first virtual wireless network can be mapped to a first set of level-of-service operating parameters. A traffic monitoring system may be present that monitors and compiles traffic-related statistics for the first virtual wireless network. A virtual network management system can determine how to modify properties of the first virtual wireless network to satisfy the first set of level-of-service operating parameters.