Invention Grant
- Patent Title: Natural language input processing
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Application No.: US16559952Application Date: 2019-09-04
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Publication No.: US11721330B1Publication Date: 2023-08-08
- Inventor: Rajesh Kumar Pandey , Julia Kennedy Nemer , David Thomas , Isaac Joseph Madwed , Rashmi Tonge
- Applicant: Amazon Technologies, Inc.
- Applicant Address: US WA Seattle
- Assignee: Amazon Technologies, Inc.
- Current Assignee: Amazon Technologies, Inc.
- Current Assignee Address: US WA Seattle
- Agency: PIERCE ATWOOD LLP
- Main IPC: G10L15/22
- IPC: G10L15/22 ; G10L15/32 ; G10L13/00 ; G10L15/26 ; G10L17/00

Abstract:
Techniques for intelligently selecting a component to execute with respect to a natural language user input are described. A natural language processing (NLP) system may receive first data representing a natural language input. The NLP system may determine first and second scores representing first and second confidences that first and second components are to be invoked to perform actions responsive to the natural language input, respectively. Based on the first and second scores, the NLP system may determine further information is needed to determine which of the first or second component is to be invoked. The NLP system may query a user for the further information. Based on the further information, the NLP system may determine third and fourth scores representing third and fourth confidences that the first and second components are to be invoked to perform actions responsive to the natural language input, respectively. The NLP system may determine the third score is greater than the fourth score and, based thereon, cause the first component to perform an action responsive to the original natural language input.
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