An electronic apparatus includes a memory configured to store an artificial intelligence model, and a processor configured to obtain data associated with a fan motor of the electronic apparatus, obtain a freezing degree of the fan motor by inputting the obtained data associated with the fan motor to the artificial intelligence model which is trained to output the freezing degree of the fan motor based on the inputting of the obtained data associated with the fan motor, identify whether to perform an operation in relation to the obtained freezing degree of the fan motor, and provide, based on identifying that the operation in relation to the obtained freezing degree of the fan motor is to be performed, notification information.