The technologies described herein are generally directed to changing error mitigation protocols used for a connection based on the quality of a network connection in a fifth generation (5G) network or other next generation networks. For example, a method described herein can include determining, by network equipment comprising a processor, that a quality of a connection between a user equipment and a network access point is below a connection quality threshold, with the connection employing a communications protocol using a first error mitigation process, and where the network access point enables respective access to services enabled via a communication network. The method can further include, based on the quality and the first error mitigation process, enabling, by the network equipment, a second error mitigation process of the communications protocol of the connection, the second error mitigation process being different than the first error mitigation process.