Invention Grant
- Patent Title: Method and system for executing an action for a user based on audio input
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Application No.: US16951155Application Date: 2020-11-18
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Publication No.: US11842731B2Publication Date: 2023-12-12
- Inventor: Charles Hart Isaacs , Vala Afshar , Bruce Richardson
- Applicant: salesforce.com, inc.
- Applicant Address: US CA San Francisco
- Assignee: Salesforce, Inc.
- Current Assignee: Salesforce, Inc.
- Current Assignee Address: US CA San Francisco
- Agency: Sterne, Kessler, Goldstein & Fox P.L.L.C.
- Main IPC: G10L15/22
- IPC: G10L15/22 ; G06F3/16 ; G01C21/36 ; G10L15/08

Abstract:
The method system described herein is configured to identify and execute a next recommended action for a user based on the user's audio input. In an embodiment, the system is configured to receive audio input from the user and convert the audio input into a string. The system may identify an attribute associated with the user. The system may identify a type of action based on the string. The system may query a data repository using the attribute associated with the user to retrieve information associated with the type of action. The system may identify a recommended action for the user based on the information associated with the type of action. The system may then execute the recommended action for the user.
Public/Granted literature
- US20210210090A1 METHOD AND SYSTEM FOR EXECUTING AN ACTION FOR A USER BASED ON AUDIO INPUT Public/Granted day:2021-07-08
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