An industrial information hub (IIH) and an industrial development hub (IDH) serve as an industrial ecosystem platform where multiple participants can deliver repeatable and standardized services relevant to their core competencies. The IIH system is centered around the development of an ecosystem that creates and delivers value to users—including industrial enterprises, OEMs, system integrators, vendors, etc.—through the aggregation of digital content and domain expertise. The IIH system serves as a trusted information broker between the ecosystem and the OT environments of plant facilities, and provides a platform for connecting assets, contextualizing asset data and providing secure access to the ecosystem. As part of this ecosystem, the IIH system uses a secure remote access architecture to allow users to remotely access data on their plant floor assets via a virtual private network connection.