A method includes, receiving protocol event data from a plurality of probes within the telecommunication system, associating the protocol event data into a call, wherein the protocol event data comprises processes in a plurality of protocols, mapping the protocol event data into a per-call finite state machine, wherein the finite state machine represents possible call states in multiple protocols between call setup and termination, wherein the mapping is performed at least in part within a duration of the call, and after termination of the call, creating a call data record that includes information from the per-call finite state machine and Key Performance Indicator (KPI) information of the call.