- Patent Title: Internal chatbot universe with a universal communication protocol
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Application No.: US17363574Application Date: 2021-06-30
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Publication No.: US11895062B2Publication Date: 2024-02-06
- Inventor: Ramakrishna R. Yannam , Priyank R. Shah , Castigliana Cimpian , Sushil Golani
- Applicant: Bank of America Corporation
- Applicant Address: US NC Charlotte
- Assignee: Bank of America Corporation
- Current Assignee: Bank of America Corporation
- Current Assignee Address: US NC Charlotte
- Agency: Weiss & Arons LLP
- Main IPC: H04L51/02
- IPC: H04L51/02 ; G06N20/00 ; H04L69/08 ; G06F16/903 ; G06F40/58

Abstract:
A system for responding to external requests received at an internal bot network is provided. The system may include an internal bot network including a plurality of internal bots. The plurality of internal bots may interact with a plurality of external bots. The system may include a translation layer/barrier. Each bot included in the plurality of internal bots and the plurality of external bots may be resident on one or more hardware processors. Each external bot may communicate using its own unique set of external specifications. Each internal bot may communicate using a universal set of internal specifications and is prevented from communicating using a set of external specifications. The translation layer/barrier may intercept requests and responses between the plurality of internal bots and the plurality of external bots. The translation layer/barrier reformats intercepted requests and responses to correspond to the set of specifications specific to the receiving bot.
Public/Granted literature
- US20230006947A1 INTERNAL CHATBOT UNIVERSE WITH A UNIVERSAL COMMUNICATION PROTOCOL Public/Granted day:2023-01-05
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