Invention Grant
- Patent Title: System for generating automated responses for issue tracking system and multi-platform event feeds
-
Application No.: US18120354Application Date: 2023-03-10
-
Publication No.: US12069014B2Publication Date: 2024-08-20
- Inventor: David Wilson , Joshua Carolan
- Applicant: Atlassian Pty Ltd. , Atlassian US, Inc.
- Applicant Address: AU CA Sydney
- Assignee: ATLASSIAN PTY LTD.,ATLASSIAN US, INC.
- Current Assignee: ATLASSIAN PTY LTD.,ATLASSIAN US, INC.
- Current Assignee Address: AU Sydney; US CA San Francisco
- Agency: Brownstein Hyatt Farber Schreck, LLP
- Main IPC: H04L51/046
- IPC: H04L51/046 ; G06Q10/0631 ; H04L51/02 ; H04L51/224

Abstract:
Embodiments include methods for generating automated responses to event feed items in a multiplatform collaboration system. The methods can include receiving event notifications for events generated at a respective application service of a set of applications services, rendering a set of event cards corresponding to the events, and identifying a subset of event cards that include an update to a comment field. Methods include generating, for each event card in the subset of event cards, a comment field and causing the client device to display event cards of the set of event cards in an event feed. Methods include a, in response to a user selecting a reply option in an event card, causing the client device to launch an application platform associated with the application service and generate a response interface including a pre-populated response comment.
Public/Granted literature
- US20240056405A1 SYSTEM FOR GENERATING AUTOMATED RESPONSES FOR ISSUE TRACKING SYSTEM AND MULTI-PLATFORM EVENT FEEDS Public/Granted day:2024-02-15
Information query