Invention Grant
- Patent Title: Asynchronous automated correction handling in concierge system of incorrectly sorted items using point-of-sale data
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Application No.: US17752772Application Date: 2022-05-24
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Publication No.: US12086754B2Publication Date: 2024-09-10
- Inventor: Benjamin Knight , Darren Johnson , Salmaan Ayaz , Saumitra Maheshwari , Tomasz Debicki , Do Quang Phuoc Dang , Valery Vaskabovich
- Applicant: Maplebear Inc.
- Applicant Address: US CA San Francisco
- Assignee: Maplebear Inc.
- Current Assignee: Maplebear Inc.
- Current Assignee Address: US CA San Francisco
- Agency: Fenwick & West LLP
- Main IPC: G06Q10/0833
- IPC: G06Q10/0833 ; G06Q10/087 ; G06Q20/40

Abstract:
An online concierge system performs asynchronous automated correction handling of incorrectly sorted items using point-of-sale data. The online concierge system receives orders from customer client devices and determines a batched order based on the received orders. The online concierge system sends the batched order to a shopper client device for fulfillment. The online concierge system receives transaction data associated with the batched order from a third party system. The online concierge system determines whether a sorting error occurred based on the transaction data and the batched order. In response to determining that a sorting error occurred, the online concierge system sends an instruction to correct the sorting error to the shopper client device.
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