- 专利标题: Dynamic direction of incoming calls
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申请号: US18130790申请日: 2023-04-04
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公开(公告)号: US12088756B1公开(公告)日: 2024-09-10
- 发明人: Garth Judge , Zhishen Liu , Bryan R. Martin
- 申请人: 8x8, Inc.
- 申请人地址: US CA Campbell
- 专利权人: 8x8, Inc.
- 当前专利权人: 8x8, Inc.
- 当前专利权人地址: US CA Campbell
- 代理机构: Crawford Maunu PLLC
- 主分类号: H04M3/00
- IPC分类号: H04M3/00 ; H04L12/66 ; H04M1/247 ; H04M3/02 ; H04M3/42 ; H04M3/54 ; H04M5/00 ; H04M7/12
摘要:
Apparatus and methods concerning call routing are disclosed. In an example embodiment, a call alert message, indicative of the call answer options, is communicated from a data-communications server to the communication device, determined in response to receiving an incoming call for a communication device at the server. A selected option is received from the communication device. In response to the selected option indicating the first call answer option, the call is routed to the communication device as a call via a data network or in response to the selected option indicating the second call answer option, the call is routed to the communication device via a PSTN.
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