Invention Grant
- Patent Title: Providing answers to voice queries using user feedback
-
Application No.: US17654232Application Date: 2022-03-09
-
Publication No.: US12094471B2Publication Date: 2024-09-17
- Inventor: Gabriel Taubman , Andrew W. Hogue , John J. Lee
- Applicant: Google LLC
- Applicant Address: US CA Mountain View
- Assignee: Google LLC
- Current Assignee: Google LLC
- Current Assignee Address: US CA Mountain View
- Agency: Honigman LLP
- Agent Brett A. Krueger; Grant Griffith
- Main IPC: G06F16/33
- IPC: G06F16/33 ; G06F16/9535 ; G10L15/22 ; G10L15/30 ; H04M3/493

Abstract:
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for training a dialog system using user feedback. According to one implementation, a method includes receiving, by a dialog engine and from a computing device, a voice input, determining, by the dialog engine, that the received voice input is classified as feedback to an answer of a question; identifying, by the dialog engine, a predetermined feedback scare associated with the feedback; and adjusting a confidence score associated with the question and the answer based on the predetermined feedback score.
Public/Granted literature
- US20220208197A1 Providing Answers To Voice Queries Using User Feedback Public/Granted day:2022-06-30
Information query