- 专利标题: Automated narratives of interactive communications
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申请号: US17301483申请日: 2021-04-05
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公开(公告)号: US12106061B2公开(公告)日: 2024-10-01
- 发明人: Fabrice Martin , Rafael Algara-Torre , Leonardo Apolonio , Mark Arehart , Zhexin Chen , Sandesh Gade , Caroline Kinsella , Ellen Loeshelle , Ram Ramachandran , Maksym Shcherbina , Eliana Vornov , Ivan Volonsevich
- 申请人: Clarabridge, Inc.
- 申请人地址: US VA Reston
- 专利权人: CLARABRIDGE, INC.
- 当前专利权人: CLARABRIDGE, INC.
- 当前专利权人地址: US VA Reston
- 代理机构: Brake Hughes Bellermann LLP
- 主分类号: G06F40/40
- IPC分类号: G06F40/40 ; G06F16/23 ; G06F40/117 ; G06F40/186 ; G06F40/30
摘要:
Implementations analyze transaction data and objectively capture pre-identified desired information about the analyzed transaction data in a consistently organized manner. An example system includes a user interface that enables a user to provide static portions and dynamic portions of a template. The dynamic portions identify variables that are replaced with either data extracted from the transaction or text based on the output of classifiers applied to the transaction. An example method includes applying classifiers to scoring units of a transaction to generate classifier tags for the scoring units and generating a narrative by replacing variables in an automated narrative template with text based on at least some of the classifier tags. The automated narrative template includes non-variable portions and at least some variable portions, each identifying a template variable and having variable replacement logic configured to replace the template variable using the classifier tags and/or data extracted from the transaction.
公开/授权文献
- US20210342554A1 AUTOMATED NARRATIVES OF INTERACTIVE COMMUNICATIONS 公开/授权日:2021-11-04
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